Plumbing Business Software

The one that covers both halves of your week without charging per module. A one-truck plumber and a twelve-plumber service company need the same core things. A place to log the call, a calendar that warns before a double-booking, a job record with photos, and invoicing. A smaller operation feels every gap, because each one means another app and another bill — payroll here, the van log there, messaging somewhere else. Price the shortlist with every piece you need turned on. Then check whether a plumber can work their part from a phone in a crawlspace.

Yes. Log the call as a Request and mark it urgent while you are still on the phone. Reserve a tentative block on the calendar at the same time. The block shows in orange and stops anyone else being booked into it. When the customer confirms, convert the Request into a job with the schedule and services carried over. Or create an estimate from it first. Note that customers cannot book themselves online — your office logs the request, so you keep control of the day.

Yes. Field Mode is the crew’s own mobile screen, stripped down to the job. A plumber opens it to their own jobs — nobody else’s — with the scope, the Property Details for that address, and the photo upload. They tick off scope lines as they finish. The status walks itself from Scheduled to Ongoing to Completed. Photos are tagged Before, During, After, or Final as they go up. The customer signs the completion certificate on the same phone.

On the address, as Property Details. Set the fields up once in Settings — main shutoff location, water heater model, install year, gate code, pets — and every property you serve gets them. Each is a text, number, or dropdown field. Field Mode shows them too, so the plumber reads the shutoff location on their phone before opening a wall. Past jobs, estimates, and invoices at that customer sit on the customer record beside them.

Yes. A job can carry multiple time slots. Use Range mode for a repipe that runs Tuesday through Friday. Add separate slots for a rough-in in March and the trim visit in May. It stays one job with one history — the same scope, photos, flags, and conversation across every visit. The crew can differ per slot. There are no saved job templates, so each job starts from the customer and address. The schedule builder makes that quick.

Yes, and it does the matching for you. Define a work permit process — the coverage area, who issues it, and any fee. Add the documents they want: permit form, worker IDs, insurance, vehicle registration. When you create a job, JobTrail matches the process to the job address. The status is tracked on the job from Needed to Requested to Obtained. It does not submit the permit to the issuing authority for you. You still file it, but the job shows whether it is done.

Yes. Build the estimate at the kitchen table with line items, tax, and an expiry date. When the customer agrees, one click converts it into an invoice with everything carried across. Record the payment right there — cash, card, check, or bank transfer — in full or in part. Anything outstanding shows in your receivables with aging. JobTrail records payments; it does not process cards. You run the card on your own reader and log the amount.

What each van costs, yes; where it is right now, no. JobTrail keeps each vehicle’s registration, insurance expiry, and mileage. Every service is logged against a parts and services catalog. Service-due reminders fire from date and mileage, and accident records live on the vehicle. Scan a maintenance invoice and it lands as itemized lines without typing. There is no GPS or live location tracking, so it will not tell you which van is closest to a call.

Plans start at $39 a month for a solo operator and scale with your team. Every plan includes every feature — scheduling, jobs, estimates, invoicing, HR and payroll, fleet, permits, and the AI assistant. There are no add-on modules and nothing is locked behind a higher tier, so the price you see is for the whole platform. The tiers run Solo at $39 a month for one user, Team at $139 for up to five, Growth at $199 for up to ten, and Scale at $299 for up to fifteen, each with a 14-day free trial.

Yes. JobTrail offers a 14-day free trial with full access to every feature and no credit card required. Set up your customers, put a week of real jobs on the calendar, and send a live invoice before you decide.